Assure 360 – Quality Assurance Program

Our 60 years of industry expertise and global leadership team have taught us how to navigate the challenges of brand implementations. To ensure your dedicated project team is always prepared, we’ve developed Assure 360, a comprehensive quality assurance program curated by our global experts.

Why Does This Matter?

Our rigorous quality assurance program certifies our team members with the expertise to navigate challenges and handle the complexities of global rollouts.

Global Network of Experts

We have certified experts worldwide who are trained and ready to handle the intricacies of brand implementation across multiple markets and regions, ensuring consistent quality.

Efficiency and Accuracy

With a clear, prescribed roadmap for global rollouts, our team is equipped to manage every aspect of the brand implementation, troubleshoot and use our collective experience and knowledge to bring your vision to life.

Innovative Best Practices

Our program is designed to equip our staff with the latest technologies in the field, ensuring your brand implementation is at the forefront.

Our Team

Ketil Staalesen

The Baltics, Russia, Eastern Europe, South Asia & Oceania

Portrait of a middle-aged caucasian man with a slight smile, short brown hair and beard, wearing a gray sweater over a blue shirt against a blue background.

Erik Sørensen

Southern Europe, Africa
& Caribbean

Paul Wilbourne

Western Europe

A person with short dark hair smiles at the camera against a purple background, wearing a white collared shirt and a dark sweater.

Frederic Siew

Asia Pacific

A professional headshot of a man with short blonde hair, wearing a dark suit and light blue shirt, against a solid coral background.

Johan Rylander

Central Europe

Christian Grouleff

Northern Europe

Juan Sandoval

Americas

Person with short dark hair smiling, wearing a black top, set against an orange background.

Jenny Tseng

North Asia

Philippa Brown

Director, Global Account Strategy & Board Member

Erik Sørensen

Manager, Global Partnerships & Sustainability

Man in glasses with a beard wearing a navy coat and orange sweater against an orange background.

Wade Stewart

Vice President, Design & Operations

Martin Howlett

Account Director - Partner

Connect With Our Team

We want to ensure we match the right member of our team to you. Your time is important, and we want to ensure you are getting into the right hands as quickly as possible.

Global Accounts Main Contact Form (#117)