Assure 360 – Quality Assurance Program

Our 60 years of industry expertise and global leadership team have taught us how to navigate the challenges of brand implementations. To ensure your dedicated project team is always prepared, we’ve developed Assure 360, a comprehensive quality assurance program curated by our global experts.

Why Does This Matter?

Our rigorous quality assurance program certifies our team members with the expertise to navigate challenges and handle the complexities of global rollouts.

Global Network of Experts

We have certified experts worldwide who are trained and ready to handle the intricacies of brand implementation across multiple markets and regions, ensuring consistent quality.

Efficiency and Accuracy

With a clear, prescribed roadmap for global rollouts, our team is equipped to manage every aspect of the brand implementation, troubleshoot and use our collective experience and knowledge to bring your vision to life.

Innovative Best Practices

Our program is designed to equip our staff with the latest technologies in the field, ensuring your brand implementation is at the forefront.

Our Team

A man with short blond hair and a trimmed beard is smiling, wearing a checked brown blazer over a white shirt, seated indoors with a blurred background.

Ketil Staalesen

The Baltics, Russia, Eastern Europe, South Asia & Oceania

A middle-aged man with short brown hair wearing a tan blazer and light blue shirt sits indoors, facing the camera with a neutral expression.

Erik Sørensen

Southern Europe, Africa
& Caribbean

A man with light brown hair and a beard wearing a light gray blazer and white shirt stands in an office setting.

Johan Rylander

Europe

A man with glasses and a light complexion wearing a dark blazer and white patterned shirt is smiling at the camera in an office setting.

André Zandelin

Northern Europe

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Frederic Siew

Asia Pacific

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Jenny Tseng

North Asia

Juan Sandoval

Americas

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Philippa Brown

Director, Global Account Strategy

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Martin Howlett

Sr. Account Director & Partner for Global Accounts

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Paul Wilbourne

Consultant Managing Partner

Connect With Our Team

We want to ensure we match the right member of our team to you. Your time is important, and we want to ensure you are getting into the right hands as quickly as possible.

Global Accounts Main Contact Form (#117)