Designing signage for data centres requires a unique approach, blending modern aesthetics with the specialized needs of these high-security facilities. Here’s how, at Modulex, we address the distinctive challenges of data centre signage to ensure clear communication, security, and functionality.
Data centres typically feature modern, clean, and often minimalistic sign designs to reflect their cutting-edge environments. Unlike hotels or museums, data centres consist of specialized architecture, mixing small offices with large computer rooms. Therefore, signage must be tailored to these non-standard spaces. Secure access and information security heavily influence the messaging on signs, often requiring room names to be omitted or replaced with architectural numbers.
Implementation Challenges
Implementing signage in a data centre differs from other facilities in several ways. Some of the primary key aspects to consider:
- Due to their 24/7 operation, installations may need to be conducted as “stealth” operations to minimize disruptions.
- The high-security nature of data centres means additional steps are necessary at many stages to ensure that surveyors, installers, and even project managers have the required access permissions.
- Multiple stakeholders, including landlords, sub-clients, and facility managers, must be consulted to ensure the messaging aligns with the facility’s requirements.
- Visitors are rarely allowed on site, which means signage must be incredibly functional and intuitive for those who work in or around the buildings. For instance, individuals working in one area may not be permitted in other buildings, underscoring the need for precise and clear wayfinding.
Compliance with Security Policies
Ensuring compliance with a data centre’s stringent security policies is very important. Our experts recommend the following:
- Installers must be precisely scheduled, as extending access requests can draw attention to delays.
- Sign messaging should be carefully crafted to avoid disclosing sensitive information; for instance, room names may be left blank, with only architectural numbers displayed. Directional signs are designed to indicate types of rooms without revealing specific functions.
- Access to secure areas also requires coordination with building management and security staff, as installers often require escorts through secure areas or one-way exit stairwells to supervise all access to potentially sensitive spaces.
- Security personnel should always accompany delivery trucks on-site, illustrating the need for strict adherence to safety rules and procedures.
Geographical Considerations
When implementing signage in data centres worldwide, there are a few key points to consider:
- Multilingual designs are essential in regions where English is not the primary language.
- External signage should ideally be installed during favourable weather conditions to avoid complications.
Creative Design Solutions
Despite the high-security environment, we can sometimes inject creativity into our designs by:
- Incorporating fun elements like large arrows on walls and floors.
- Colour-code each data centre to enhance wayfinding and add a touch of visual interest, making the environment more engaging without compromising security.
Regulatory and Industry Standards
Knowing the geographical and industry regulations will be helpful when creating the signage scope for a data centre. Our team recommends:
- There must be compliance with stringent information security standards.
- Understand industry-specific terms and acronyms.
- Adhering to local accessibility regulations.
Ensuring Practicality and Relevance
As data centres evolve, maintaining relevance by executing necessary updates to signage will require a strong emphasis on practicality.
- Avoiding overcrowding areas with excessive signage is essential, as strategic placement of necessary signs prevents visual clutter.
- Replaceable inserts in the elevator lobby and Room ID signs will allow easy updates when needed.
To ensure success in your next data-centre project, it’s important to prepare your team thoroughly, allow ample time for security approvals, and select the appropriate materials and graphics for the job. Collaboration with multiple stakeholders is essential, as their involvement often extends the approval process. By prioritizing these elements, you can effectively navigate the complexities of data centre environments, delivering signage solutions that are both functional and secure.
We extend our thanks to:
- Kevin Franks, Senior Project Manager – Global Accounts, Americas.
- Mark Lightfoot, Managing Partner, London, UK.
- Brian Madan, President, Canadian Operations.
- Jochem Van Geest, Wayfinding Specialist, Netherlands.
- Felipe Vargas, Implementation Leader, Global Accounts.
Their invaluable insights and expertise helped shape this article, and we are grateful for their contributions to our ongoing success.