The Humber River Hospital is one of Canada’s largest regional acute care hospitals, serving a catchment area of more than 850,000 people in the northwest Greater Toronto area. The hospital currently operates on three sites with a total of 656 beds, 3,300 staff, approximately 700 physicians and 400 volunteers and have worked with Modulex on the wayfinding and signage installation project.
Hospitals have very specific requirements in terms of wayfinding with intense demands for supporting a diverse range of users. The employees group is large with over 4,000 staff and complex including doctors, nursing staff, transport staff and cleaning staff whilst the composition of the visitor group is also varied including both visitors and patients typically from a wide social background and age group. This broad spectrum of users puts heavy demands on the wayfinding system.
The resulting wayfinding program needed to balance both static and digital elements which work in collaboration to guide patients and visitors around the extensive site. Modulex were brought in as wayfinding consultants at the initial stages and have worked with Humber River Hospital on the implementation of the signage and wayfinding products including exterior and interior products.